![]() ![]() EIPA - CAF Newsletter. The Common Assessment Framework (CAF)is a result of the cooperation among the EU Ministers responsible for Public Administration. A pilot version was presented in May 2. A CAF Resource Centre (CAF RC) was created at the European Institute of Public Administration (EIPA) in Maastricht following the decision of the Directors General in charge of public service. It works in close cooperation with the network of CAF national correspondents. The CAF is an easy- to- use, free tool to assist public- sector organisations across Europe in using quality management techniques to improve their performance. The CAF is a total quality management (TQM) tool which is inspired by the major Total Quality models in general, and by the Excellence Model of the European Foundation for Quality Management (EFQM) in particular. It is especially designed for public- sector organisations, taking into account their characteristics. The model is based on the premise that excellent results in organisational performance, citizens/customers, people and society are achieved through leadership driving strategy and planning, people, partnerships, resources and processes.
![]() ![]() ![]() It looks at the organisation from different angles at the same time; a holistic approach to organisation performance analysis. The CAF aims to be a catalyst for a full improvement process within the organisations and has five main purposes: To introduce public administrations into the culture of excellence and the principles of TQM To guide them progressively to a full fledged “Plan- Do- Check- Act (PCDA)” cycle; To facilitate the self- assessment of a public organisation in order to arrive at a diagnosis and improvement actions; To act as a bridge across the various models used in quality management; To facilitate bench learning between public- sector organisations. Highly appreciated in the CAF implementation is the involvement of staff. CAF is a joint project for management and staff and very often CAF is the first occasion in which management and staff meet to discuss the state of affairs of the organisation and the options for the future in order to improve efficiency and effectiveness. The use of CAF in Europe. Since the year 2. Europe have used the model and the number of CAF Users is still growing. In 2. 00. 9, the CAF External Feedback has been created to further support organisations in using the CAF most effectively in their future quality management journey. ![]() We invite you to discover it and to contact us if you need further information. We congratulate the team that is working on the implementation of the CAF 2013 in the Egyptian governmental organisations on this publication and the progress they. ![]() Explore 200 cool places all over Chicago, from iconic downtown skyscrapers to hidden gems in the city's diverse neighborhoods and suburbs.
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